Dear Radiance staff and users:
I installed successfully Radiance for Windows version two months ago on my
computer.
Having asked my research assistant to do the same, she attempted to install
under Windows 7 and got the message: "the application has failed to start
due to an incorrect side-by-side configuration is incorrect." She was
suggested to see application event log or use the command-line sxstrace.exe
tool for more detail.
Someone knows what I could try?
Prof. Aloísio Leoni Schmid, Dr.Ing
Curitiba - Brazil
Hi Aloisio,
Apologies, the Windows Radiance installer that was on the NREL website a couple of months ago was no good (it was a debug build). It has since been updated with a release build, so please re-download the installer and try again.
Sorry for the trouble!
- Rob
···
From: Aloísio Schmid [mailto:[email protected]]
Sent: Wednesday, July 17, 2013 8:53 AM
To: Radiance general discussion
Cc: Leticia Vellozo
Subject: [Radiance-general] Installation problem
Dear Radiance staff and users:
I installed successfully Radiance for Windows version two months ago on my computer.
Having asked my research assistant to do the same, she attempted to install under Windows 7 and got the message: "the application has failed to start due to an incorrect side-by-side configuration is incorrect." She was suggested to see application event log or use the command-line sxstrace.exe tool for more detail.
Someone knows what I could try?
Prof. Aloísio Leoni Schmid, Dr.Ing
Curitiba - Brazil